If you’d like to share some kind words and smiles, please ask our front desk staff for a comment card at your next appointment. We’d love to hear about your experience!
“I’ve visited dental centers where you feel ‘pushed’ into unnecessary treatment. When I came to Dr. Herron, I felt that it was something that I had to deal with. I’ve learned that’s not the case. At Herron, I’ve been so impressed with the care, the customer service, and even the billing department that I’ve transferred my whole family’s care to Herron Regional Dental Center. I no longer dread the experience. It’s nice knowing that Dr. Herron and his team are in tune with patient concerns before those concerns are even voiced. In a world where it’s all about the bottom line, that’s a rare occurrence.” — Latisha P. (patient since 2015)
“Love this office and the staff! Wonderful experience!!” Makenna A. — (patient since 2016) Aug 17, 2016
“I broke a tooth over the weekend. I called Monday hoping Dr. Herron could at least put a patch on it or something. He worked me in and did the prep work for my crown which he will put on in a couple of weeks. I appreciate the fact he worked in my emergency and worked around my schedule.” — Ellen H. (patient since 2015) Aug 3, 2016
“Great place to go to for dental work or issues. Staff is always pleasant, and always has a smile. Dr. Herron has a awesome staff. — Phyllis W. (patient since 2014) Jul 15, 2016
“Always a positive experience. Professional, friendly, and customer focused! That is why my entire family has been patients for many years.” — Mary G P. (patient since 2014) May 28, 2016
“From the minute you walk in the door, you are ALWAYS greeted with a warm smile and a genuine good morning! They take care in making sure you are comfortable from the wait to the dentist chair. I know when I show up I can say it’s like seeing family I haven’t seen in a while! I’m not the calmest person when visiting the dentist, but they do the best job of caring for me and not judging me on my anxiety. Doc is the best! He cares and his team does too!” — D’Nay C. (patient since 2015) May 24, 2016
“My first appointment with Dr. Herron’s office was great. They made me feel comfortable from the time I entered the door and all were very caring. I would recommend this office to one and all!” — Vicki H. (patient since 2016) Mar 31, 2016
“Really appreciated the warm welcome, and overall experience was great. Will have the rest of the family in to see him soon.” — Tammy C. (patient since 2016) Mar 30, 2016
“Best, most welcoming professional place around and best treatment.” — Robert P. (patient since 2015) Mar 9, 2016
“I would recommend this team to anyone wanting a dentist in SEK.” — Terry R. (patient since 2016) Mar 8, 2016
“I never have to wait for more than five minutes. They get me in and out quickly.” — Ellen H. (patient since 2015) Feb 18, 2016
“Our family loves coming here! The staff, from the front desk to each staff person throughout the office, is always so friendly and nice! They always take the time to answer any questions or concerns we have! Dr. Herron is always very nice and very patient and always explains things that are going to happen or that need to be done! This place is truly a very caring place always full of smiles and kindness!” — Faith W. (patient since 2014) Feb 17, 2016
“EVERYONE is always smiling and very welcoming. They explain each situation very well and are good to respond to any of my questions. I actually look forward to my appointments!” — Charla S. (patient since 2014) Jan 27, 2016
“I found the hygienist and doctor to be very thorough when explaining the steps in the examination and their findings. They showed concern and care for my comfort and health. VERY friendly and helpful administrative staff. An overall quality experience.” — Lori L. (patient since 2016) Jan 8, 2016
“I told my wife they are the nicest people and dental care office I have ever been to! You certainly live up to your commercials in every way.... Thanks!” — Daryl G. (patient since 2015) Nov 21, 2015
“I was impressed with the friendliness of the staff. Dr. Herron talked to me in terms I could understand and didn’t push me to commit to any expensive treatments.” — Suzanne B. (patient since 2015) Nov 6, 2015
“Absolutely the best dental experience! Doc Herron’s staff truly cares and it shows, and will take the time to explain procedures and the process. Thank you, again.” — Chad C. (patient since 2015) Aug 19, 2015
“I am very skittish with dentists because of prior bad experiences. I found everyone in your office not only understanding and supportive but very gentle with me. Wish I had found your office years ago. Thank you so much.” — Debra B. (patient since 2015) Jun 1, 2015
“Great team!! From the front desk to the doctor, everyone is amazing! I have been a patient for over 20 years and would never go anywhere else.” — Sheila G. (patient since 2014) Apr 22, 2015
“Thank you so much for making my daughter’s first experience with having a dental procedure a positive one! She was treated so kindly by Dr. Herron and all the staff—her fears were quickly put at ease! She was pleasantly surprised that the procedure was not painful or scary.” — Miranda C. (March 2015)
“Very pleased as usual. All staff are professional, friendly, and accommodating.” — Cliff S. (February 2015)
“Going to the dentist is sometimes a scary experience in many ways, but Dr. Herron and his staff NEVER talk down to me and they always make me feel comfortable and at ease.” — Jill A. (November 2014)
“Everyone was very friendly. The atmosphere was great, clean, and new. The staff was very accommodating to me and my children!” — Caroline C. (October 2014)
“I am always confident that Dr. Herron and his staff will recommend the best plan of treatment and will deliver on the plan. In addition, without charge, I hear jokes and best of all Rob’s beautiful tenor voice while being cared for. Thank you to you Rob and all the gals. I’ve always recommended your practice for their consistently conservative caring for your patients.” — Linda F. (September 2014)
“Super-friendly staff! Always feel like they are glad to see me. I had a dental issue all my life that bothered me and no other dentist could come up with an answer except for Dr. Herron and Kori. THANK YOU SO MUCH!! Not afraid to smile anymore.” — Anonymous (August 2014)
“Great experience. Very professional and caring staff. I highly recommend Dr. Herron and the Herron Regional Dental Center.” — Kenneth J. (August 2014)
“EXCELLENT; really appreciate concerns over out-of-pocket expense.” — Lloyd B. (August 2014)
“Fantastic dental team! Wouldn’t trust my teeth with anyone else!” — Lindsey G. (July 2014)
“Dr. Herron and his staff are very friendly. I went in for a cleaning and had planned on making an appointment to get my front tooth fixed and they did it while I was there! I will recommend them to everyone I know!” — Dana B. (July 2014)
“I've been putting off getting some much-needed dental work done due to a previous bad experience years ago with another dentist. Dr. Herron and all of his amazing staff made me feel very much at ease, as they always do! Extremely happy with all of the work they have done and continue to do!! Very kind and upbeat atmosphere! I highly recommend Dr. Herron, dental assistants, hygienists, and the office staff! Thanks for all you guys do and continue to do!!!!” — Stacie M. (June 2014)
“I have been a patient of Dr. Herron’s for more than 20 years and I think a small town like Columbus, Kansas is so fortunate to have the quality of dental care that his office provides. Everyone from the dental techs to the office staff is so friendly and they make you feel right at home.” — Marilyn S. (June 2014)
“I always love going to Dr. Herron’s office. The front desk ladies are so welcoming and so kind when I first arrive and check out. The hygienist and assistants are so outgoing and helpful. I am not afraid to ask questions or do I ever feel unwelcome. It’s such a positive atmosphere, and I always leave happy!” — Anonymous (May 2014)
“John and I were very impressed with your friendliness, caring, concern, and empathy regarding my fears. We appreciated your honesty and wanting to make my visit and treatment a positive experience. Everyone there was absolutely great! Thank you all so very much.” — John and Linda Rinehart (April 2014)
“I wanted Invisalign® for a long time, but couldn’t decide to get them. I’m 70 years old. I thought I was too old and that they were for much younger people. I had noticed that when people look at me when I was talking or something they would look at my teeth. So I decided to try the Invisalign and I’m glad I did. I have more self-confidence now, and I laugh more. When people look at me now, they don’t just look at my teeth. With the encouragement of Dr. Herron and the girls, they answered all my questions. It has made me very happy.” — Jan Gibbs, Miami, OK
“Thank you for this past year. We are so happy with Sarah’s smile. You are ALL great people and I hope this year is a very blessed one for you ALL.” — D’Nay Cotton for daughter Sarah, Baxter Springs, KS
“Never have I had such an experience. From the greeting of ‘Hi Lee’ from the front desk crew, to very attentive care and concern of the techs, to the very attentive attention shown by Dr. Herron. In my nearly three quarters of a century, I have never known such a pleasant encounter. It was truly a 'look forward to’ visit each time. This has made it a lifelong friendship for more. I cannot express any more clearly than I have. A most sincere THANK YOU to all.” — Leon (Lee) Crowley, Quapaw, OK
“I have appreciated the sincere care that I have received from Dr. Herron and his awesome staff. You all have made going to the dentist a great experience. I feel more relaxed while waiting to be seen by the doctor. You guys are great to work with in scheduling and emergencies. I have told many people about the care I have received from you, and encourage them to come here also. I have changed my children to Dr. Herron’s office too, as they have had the same dentist for the past 13 years, but when you can get service the most comfortable way, that’s the way to go! We are here to stay!” — Amy Simmons, Baxter Springs, KS
“Crooked teeth have be a way of life for me my entire life. Braces were an expense my parents could not afford with four kids. Both of my own kids had braces (one with Dr. Herron) and I was so envious of their straight teeth. But by that stage of my life, I didn’t relish the idea of metal braces for myself. However, when Invisalign was introduced, that was a teeth-straightening process I could get excited about. After an initial evaluation, it was determined that I was a candidate for Invisalign. I started the procedure in August of 2007 and was finished in April of 2008 and I am now wearing my final retainer, or tray, for a year. I am so proud of my teeth! There was some initial discomfort at the beginning, but no pain, and it was so nice to be able to eat whatever you wanted, as you just pop the trays out to eat and then put them back in. Since I was too lazy to take them out to snack between meals, it changed my eating habits and I lost 30 lbs. during that time! So it served as my diet program too! Ask Doc about Invisalign.... I think you’ll love it. I sure do!” — Becky Lewis, Joplin, MO
“I am in the process of having crowns placed upon several teeth at Dr. Herron’s office. The factors which influenced me to choose Dr. Herron over other dentists in the area was reputation, online testimonials, and the research I did on my own.
“My initial consultation was a very pleasant and helpful experience. Unlike some doctors with whom I have come in contact, Dr. Herron addressed all of my concerns and questions about the work to be done in an unhurried, honest, and kind manner.
“From the time I walked in the door, I was greeted by a warm and friendly staff. Every effort was made to put me at ease. The receptionists are very gracious and friendly. Though I have not had an occasion to meet all of the staff in the office, the ones who have performed work on me have been gentle, kind, and understanding.
“I really had a lot of reservations about going to the dentist because I feared them and vowed 40 years ago I would never again subject myself to that type of pain. While I did not have any pain and had no cavities, some of the teeth with their older fillings had begun to fall apart, and I was pretty embarrassed about going. With the kind reassurances of both Dr. Herron and his staff, I quickly overcame that and made plans to have my teeth put in good order before I retired in a few years.
“When I completed the initial consultation, I was given a breakdown of the costs involved. Some people who have never had the good fortune to meet this man told me that the charges would be excessive and that I should go elsewhere and receive treatment. Naturally, I was concerned; but I visited a number of sites on the Internet and obtained the reasonable and customary charges for these services for Southeast Kansas and discovered that Dr. Herron’s charges were well within this range.
“Just from the few times I had work done in the office, I can wholeheartedly recommend Dr. Herron and his entire staff to anyone needing dental work. I do not believe anyone will find a more understanding, more patient, more honest, nor kinder dentist anywhere. I do not believe anyone will find a warmer, more friendly, nor more helpful staff in any dentist office. Give Dr. Herron a try; I promise you won’t find a more honest, decent, and caring dental office.
“It is with great pleasure that I make this testimony on behalf of Dr. Herron and his entire staff; and I give my permission for this testimony or any part thereof to be included on the website or literature or advertisements.” — Bob Lamb, Teacher at Labette County High School, Altamont, KS
“I had two older brothers. When I was nine or ten we were playing and I was pushed down, knocking out my top front tooth. I went to a couple of dentists and thought I had found one. Needless to say, he didn’t do a good job of fixing it up. I went for about 35 years before I would trust another one. I found Dr. Herron to be an excellent dentist. After 35 years he has put a big smile on my face. To me you are not a number; it is more of a family. Thank you, and the girls are so cute. How do you put in words how thankful I am? Well here it goes:
“Every time I’ve ever called or come in the folks at Doc Herron’s office have treated me like one of the family—actually even better. They are warm, kind, and very sensitive. This means the world to me as I have had two bad experiences—one at age eight and the other at 14. Since I have started coming to Doc Herron I’m a changed woman—all for the better. I have no fears, and my mouth is in the best shape ever. I’m so thankful for everyone here and I can’t say enough, the love I have for Doc. He is my hero and next to Jesus and my husband he is the next best awesome man in my life!” — D’Nay Cotton, Baxter Springs, KS
“Can you imagine your children being thrilled to go to the dentist? Well, my son is. Dr. Rob Herron’s office is one of his favorite places. This is truly something of a miracle. My son has both Down syndrome and autism and is very touch-sensitive, which does not make him an ideal patient. However, the atmosphere in Dr. Herron’s office is such that it has built in him a great sense of trust. The ladies who clean his teeth are so friendly, patient, and positive; they treat him like a king. He has learned that they are gentle and fun to be with. Dr. Herron also is gentle and very patient. When I tell my son we are going to see Dr. Herron, he smiles happily, gets ready, bounces into the office, smiles at all the greetings he receives, and climbs trustfully into the chair.
“Recently he had his first filling and he sailed through it and still thinks that coming to see Dr. Herron is a treat. I consider that a miracle.
“By the way, I also, find Dr. Herron’s services and those of his staff very pleasant and their work most effective. I also enjoy the coral reef.” — Georgia Becker, Weir, KS
“I wanted to stop and thank you for your help and concern for the dental work I needed. It was so kind of you to get me in and take care of me so quickly. I was very impressed with everyone and all of the kindness you showed. Thank you for taking the small hole in my crown. Also, I expected you to say I needed crowns on my front teeth. Everywhere I go, that’s what they have been telling me and will not do anything else. So I really appreciate all of your help. Yes, I will recommend you to others and will come back again. Thank you so much.” — Joyce Turecke, Columbus, KS
“Why I use Dr. Herron:
“1. He is a good dentist.
“2. His prices are reasonable. I once thought he was too high until I checked and found out he wasn’t.
“3. He employs competent help.
“4. His girls are very friendly.
“5. If something isn’t right, they will make it right.
“6. His staff goes the extra mile processing insurance claims.
“7. He is handy. Why should I have to drive 30 to 50 miles to a dentist when a competent one is in my home town?
“8. All of the staff are just nice people.” — Ted Wary, Columbus, KS