First Visit Expectations

Below is an overview of what you can expect during your first visit to Herron Regional Dental Center.

Your first visit is not only about our team getting to know you, but also about you getting to know our team. We encourage our patients to ask questions and express any concerns. Please let us know if there is anything we can do to make your visit exceptional!

Certain medical conditions can influence your treatment plan, so you will be asked to list your medications and their dosages (including vitamins and supplements).

Next, we will perform a comprehensive oral exam that may include x-rays and a non-invasive oral cancer screening. If no signs of periodontal disease are present, you will have a routine cleaning. If we notice signs of periodontal disease, we may reschedule the cleaning portion of your visit to allow for more time.

Once your exam is complete, your doctor will talk with you about their findings. Together you can create a healthy, effective treatment plan that best meets your dental and personal requirements. We can prioritize and stagger your treatments to give you a smile you deserve in a timeframe you can afford.

Finally, we want you to know we will go above and beyond to make you feel relaxed and safe. Not only is your physical comfort important to us, but your emotional well-being is, too.

No Show / Short Notice Reschedule or Cancellation Policy

We understand that emergencies arise in which you must cancel your appointment. It is requested that if you must cancel/reschedule your appointment you provide at least a 24-hour notice.

New Patients: It is the policy of our office to charge a $50 fee for any new patient that no shows or short notice reschedules/cancels their scheduled appointment time. Once the $50 fee is paid, the new patient may reschedule. If a 2nd no show or short notice reschedule/cancellation event happens, the patient may not be reappointed.

Established Patients: It is the policy of our office that if an established patient no shows or short notice reschedules/cancels their scheduled appointment, the first event will be noted on their account. A 2nd event may lead to a $50 fee applied to the account that must be paid before being reappointed. A 3rd event may lead to the dismissal of the patient.

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Financial and Insurance Information

We are contracted with insurance companies such as Delta Dental, Blue Cross Blue Shield, Ameritas, Native Care Health, Principal, Aetna, Guardian, Cigna Healthcare, and UMR. If you don’t have insurance our office also offers the SmileChoice plan as well as Care Credit.

SmileChoice Membership:

We are proud to announce we have joined forces with SmileChoice to provide an in-office dental service plan.

With your annual membership you receive:

  • 2 regular cleanings

  • 2 exams by doctor

  • 2 fluoride treatments

  • Any necessary X-rays

  • 15% off dental treatment we provideno claim forms, deductibles, or pre-determinations.

Membership Fees:

  • Single adult $319

  • Adult and spouse $614

  • Each additional child under 18 years of age $259

  • Perio Maintenance patients who come 3-4 times a year will have a different membership fee. This will be determined during the first appointment.

SmileChoice is not insurance, so there are no claim forms, deductibles, or pre-determinations.